PROCESSING TIME:

  1. Container Sales: Once your order is confirmed and payment is received, please allow 1-3 business days for processing and preparation. This includes inspecting and ensuring the quality of the container.

  2. Customization Services: The processing time for container customization varies based on the complexity of your project. Our team will provide you with a customized timeline during the consultation phase.

DELIVERY:

  1. Local Delivery: We offer local delivery services to addresses within a specified radius from our location in Sydney. Local delivery fees may apply, and delivery times typically range from 2-7 business days, depending on availability.
  2. National Delivery: For destinations beyond our local area, we partner with reliable shipping companies to provide nationwide delivery. The delivery time for national shipments ranges from 7-14 business days, depending on your location and the selected container type.

DELIVERY TIME:

The delivery time is calculated from the date of shipment, which is typically within 1-3 business days after processing. We will provide you with a tracking number and estimated delivery date upon shipment. Please note that delivery times may be subject to change due to unforeseen circumstances such as weather conditions or carrier delays.

TRANSIT AND INSTALLATION:

  1. Transit: When your container is in transit, it will be securely loaded onto a transport vehicle equipped for safe handling. You will be notified of the estimated arrival time and any specific delivery requirements.

  2. Installation: If you’ve ordered customization services or require installation assistance, our team will coordinate with you to ensure a smooth setup process. The installation timeline varies based on the scope of your project and will be discussed during the customization planning phase.

INTERNATIONAL SHIPPING:

For international shipping inquiries, please contact our team to discuss your specific requirements. We have experience in international logistics and can assist with shipping containers to various global destinations. International shipping times and fees will vary based on the destination and container type.

RECEIVING YOUR CONTAINER:

When receiving your container, please follow these steps to ensure a successful delivery process:

  1. Inspect: Thoroughly inspect the container for any visible damage or discrepancies. If you notice any issues, please document them and inform the delivery team immediately.
  2. Prepare the Site: Ensure that the delivery location is accessible and prepared for container placement. Clear any obstacles or debris to facilitate a safe and efficient delivery.
  3. Signature: A signature is required upon delivery to confirm receipt of the container in good condition. Please have an authorized representative available to sign for the delivery.

CONTACT US:

If you have any questions or require additional information regarding shipping and delivery, please don’t hesitate to reach out to our team. We are here to assist you throughout the process and ensure a seamless experience.